Let’s be honest, company culture has become a buzzword.
Every HR presentation, every leadership retreat, every shiny new careers page talks about “culture” like it’s the magic cure for all workplace problems.
But here’s what no one admits: culture work can and often does make things worse.
I’ve seen companies pour money into team-building retreats while ignoring toxic managers. I’ve seen leadership preach “openness” while firing people who spoke up. And I’ve seen “culture champions” roll out initiatives that employees secretly hate.
If culture work isn’t done right, it’s not just a waste of time—it’s a trust killer.
The Ways Culture Work Backfires (and No One Talks About It)
- Forced Fun = Fake Engagement
Nothing says “we care about you” like mandatory karaoke on a Friday night when people just want to go home.
- Perk Over Pay
Free smoothies are nice, but they don’t pay the rent. Employees notice when perks are used to distract from underpaying or overworking them.
- Value Hypocrisy
If your core value is “work-life balance” but your heroes are the ones sending 2 a.m. emails, your culture is a lie.
- Copy-Paste Programs
What works for a Silicon Valley startup won’t automatically work for a manufacturing plant in Nairobi. Culture isn’t one-size-fits-all.
- Too Much of a Good Thing
Flooding the calendar with “culture days” and wellness challenges can exhaust people. Yes, even kindness can cause burnout.
The Hidden Cost
When culture work fails, employees don’t just roll their eyes, they stop trusting leadership.
And once trust is gone, engagement follows. Then productivity. Then your top talent.
How to Not Be That Company
- Stop pretending culture is a set of perks.
- Fix the fundamentals first—pay, safety, fairness, growth opportunities.
- Involve employees in the process. Culture can’t be handed down like a policy document.
- Be consistent. Nothing destroys culture faster than leaders who break their own rules.
Here’s the uncomfortable truth:
Culture work is not inherently good. It’s only good if it’s real, if it’s lived, and if it actually solves problems instead of hiding them.
If you can’t look your employees in the eye and say “we built this for you” then don’t call it culture.

Grace Ivy
Customer Success/ Sales- ElevateHR Africa